Praise for overseas bank for credit card replacement

Consumer lauded an overseas financial services firm for promptly dispatching a replacement credit card during their trip to Hong Kong, garnering significant reposts. However, users expressed reservations about receiving similar expedited services from banks in Thailand.

Bank warns customers of credit card scam calls

Bank alerts customers to credit card scam calls, advises contacting card issuer directly to avoid transferring money to fraudsters.

Hour-long wait for debit card replacement foiled by expired ID

Consumer expresses frustration after waiting an hour for replacement of debit card at bank branch, later discovering inability of the bank to issue a new card due to the customer's expired bank ID, highlighting inefficiency of the bank.

Bank’s prompt response to abnormal credit card usage

User praised their bank's swift action in blocking the card after abnormal credit card usage. Other users recommended to suspend cards via mobile apps and handle card details responsibly.

Scam call alleging unpaid credit card debt​

Consumer recounts scam call alleging unpaid credit card debt in a bid to make them transfer money, raising concern over potential victim vulnerability due to scammer's access to personal information.

International debit card fraud after rental car reservation transaction​

User experienced fraud on their international debit card after paying a deposit for a rental car over the phone. They suspected their card details may have been compromised on their call with car rental company or there had been a breach of cyber security in the rental company's system.

Scam exploiting credit card limits​

Fraudsters exploit credit card limits by depositing large sums, feigning error to raise limits temporarily, purchasing expensive phones, then withdrawing cash and keeping both money and phones.

Data breach from mall membership card leads to unsolicited sales calls​

Consumer suspects personal data leak from mall membership card used by credit card and loan companies for unsolicited sales calls.

Thailand ranked 6th globally for cybercrime incidents: Public financial institution report​

Major public financial institution published research stating that people in Thailand are prime targets for cybercrime and Thailand is 6th in highest number of scam incidents in the world.

Government provides hotlines to report fraud or seek advice regarding online purchases​

Consumers discussed two hotline numbers: 1441, a comprehensive fraud reporting hotline initiated by the Ministry of Digital Economy and Society, and 1212, specifically for online purchase issues. Advice included checking reviews and verifying store details before making transactions to mitigate problems.

Survey highlights concerns on cybercrimes and financial security​

National survey finds 9 in 10 concerned about cybercrimes, with most calling for banks to shoulder responsibility for stolen funds. People discussed high concern for cyber security, prompts calls for better laws and government protection.

Forum discussion: Mobile banking app security amid cyber concerns​

Forum users deliberated on the security of banking apps amidst mobile device vulnerabilities like hacking and theft. Discussions encompassed OS, software, security awareness and password robustness, highlighting concerns about cyber security.

Facebook phishing scam: Scammers pose as banks offering loans​

Fraudsters ran fake loan phishing scams on Facebook pages posing as a prominent bank, promising loan advice. Victims who fell for the scheme were asked to share their data or pay fraudulent fees.

Wrong transfer scam turns victims into unwitting money mules​

“Wrong Transfer” scam in which victims receive an unexpected transfer, followed by a phone call claiming it was an error. They are then asked to transfer the money to a third party, unknowingly becoming a mule.

Illegal lending scam: Exploitative tactics and high interest rates​

Scammers operated an unauthorized loan business with interest rates as high as 225% per month, exploiting personal contact details stolen via customer's mobile. People were threatened by phone calls, insults with profanity and phone calls to parents or relatives to recover the money.

Scammers deceive 14-year-old into purchasing fake online game coupons​

 A 14-year-old child was tricked by scammers into transferring money to buy online game coupons via a fake coupon site.

There were a total of 276 attacks in Oct 2023- Mar 2024 on banks in Thailand, 68% of which were executed through malware, mobile device attacks & email phishing techniques.

Out of all the fraud type discussions for Bank Cards and Non-Card services, ~ 25% were related to cyber attacks (11% in bank cards, 76% in non-card services).  87% of cyber attack discussions under bank card services were associated with credit cards, while 43% of cyber attack discussions under non-bank card services were related to Online Banking.

72% of the cyber attacks are found within online news and are primarily associated with attacks on banking institutions and infrastructure. These attacks often capture fraud that boasts high levels of sophistication, through compromising or impersonating organizations and businesses.